Cheryl Deuser at 19:38, 5 September 2012

2012-09-05T19:38:17Z

Dale Swanson: Created page with "If for some reason a user enters there password incorrectly 6 times, their account will get locked for a brief time. It will automatically unlock with the hour. If you need to..."

2012-08-18T16:23:19Z

Created page with "If for some reason a user enters there password incorrectly 6 times, their account will get locked for a brief time. It will automatically unlock with the hour. If you need to..."

New page

If for some reason a user enters there password incorrectly 6 times, their account will get locked for a brief time. It will automatically unlock with the hour. If you need to unlock it right away, here are the instructions to do so:

*First have an administrator login and click on the admin icon (This will bring up the administrator men)

*Next, the administrator will need to click on User Admin, under the Administration column

*On this page, it will show all of the accounts that have been set up. You can see a lock icon next to the accounts that have locked themselves out.

*Finally, all you have to do is simply click on the lock icon and the account will be unlocked.

[[Main_Page|Back to Main Page]]

@@ Line 1: / Line 1: @@
-If for some reason a user enters there password incorrectly 6 times, their account will get locked for a brief time. It will automatically unlock with the hour. If you need to unlock it right away, here are the instructions to do so:
+If for some reason a user enters their password incorrectly 6 times, their account will get locked for a brief time. It will automatically unlock within the hour.
-*First have an administrator login and click on the admin icon (This will bring up the administrator men)
+To unlock the account immediately:
-*Next, the administrator will need to click on User Admin, under the Administration column
+*Next, the administrator will need to click on User Admin, under the Administration column.
-*On this page, it will show all of the accounts that have been set up. You can see a lock icon next to the accounts that have locked themselves out.
+*On this page, an account list will be displayed. A lock icon will be displayed next to the accounts that are locked.
-*Finally, all you have to do is simply click on the lock icon and the account will be unlocked.
+*Finally, simply click on the lock icon and the account will be unlocked.
 [[Main_Page|Back to Main Page]]

How to unlock another users account - Revision history

Cheryl Deuser at 19:38, 5 September 2012

Dale Swanson: Created page with "If for some reason a user enters there password incorrectly 6 times, their account will get locked for a brief time. It will automatically unlock with the hour. If you need to..."