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| | Here is a list of available drivers for supported hardware. | | Here is a list of available drivers for supported hardware. |
| − | Wherever possible, you should use drivers from the hardware manufacturer's CD. | + | Wherever possible, the drivers from the hardware manufacturer's CD should be used. |
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| | == Zebra Label Printer == | | == Zebra Label Printer == |
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| − | [http://www.WTS.com/ZebraDriver.zip Zebra LP2844 Label Printer Device Driver] (Note Windows XP ONLY - Vista and Windows 7 users need the ZDesigner driver from Zebra.com) | + | [http://wtshelp.neopost.com/images/ZebraDriver.zip Zebra LP2844 Label Printer Device Driver] (Note: Windows XP ONLY - Vista and Windows 7 users need the ZDesigner driver from www.zebra.com.) |
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| − | [http://www.WTS.com/ZSU_101666.exe Zebra GK420d Label Printer Device Driver] | + | [http://wtshelp.neopost.com/images/ZSU_101666.exe Zebra GK420d Label Printer Device Driver] |
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| | == Zebra Label Printer - Windows Vista or Windows 7 == | | == Zebra Label Printer - Windows Vista or Windows 7 == |
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| | == TOPAZ Signature Pad == | | == TOPAZ Signature Pad == |
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| − | [http://www.WTS.com/topaz-sigplus-driver-setup.exe TOPAZ Signature capture tablet] | + | [http://wtshelp.neopost.com/images/topaz-sigplus-driver-setup.exe TOPAZ Signature Capture Tablet] |
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| − | == CSSN Snapshell IDR License Scanner ==
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| − | This device needs a little more configuration than other devices.
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| − | First of all, You should download and install the CSSN SDK.
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| − | This is available from the CSSN site or from our own site. The CSSN site may have a more up-to-date version, so it's best to check there first.
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| − | === Step 1: Download the SDK===
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| − | [http://www.id-reader.com/ftp/applications/sdk/sdk_setup.exe CSSN SDK (from id-reader.com)]
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| − | [http://www.WTS.com/cssn_sdk_setup.exe CSSN SDK (from WTS.com)]
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| − | | + | |
| − | === Step 2: Run the SDK Installer program you just downloaded. Select the following options when prompted.===
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| − | * '''Destination Location:''' Program Files\Card Scanning Solutions\SDK - ''It is important that this is correctly set.''
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| − | * '''Select SDK Components''' Ensure the following are selected.
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| − | ** Drivers License, ID & Passports
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| − | ** Business Card
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| − | ** Live Update SDK
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| − | * '''Select software activation method''' Leave the check in "I don't have Activation Key" - As you're a WTS customer, we have licensed the software for you.
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| − | * '''Scanner List'''
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| − | ** De-select ScanShell 800\R (Vista Compliant)
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| − | ** Ensure that SnapShell Camera (Vista Compliant) IS selected. It should be the ONLY scanner selected.
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| − | ''You may be required to restart your PC once the SDK has been installed''
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| − | | + | |
| − | === Step 3: Install the Snapshell Java bridge ===
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| − | Once you've installed the driver and SDK to the correct location, you should download and install the Ubiquia Snapshell Java Bridge installer.
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| − | [http://www.WTS.com/Ubiquia-Snapshell-Java-Bridge-Install.exe Ubiquia Snapshell Java Bridge]
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| − | | + | |
| − | === Finally ===
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| − | Once this is done, you should be able to scan drivers licenses.
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| − | You will know if the SnapShell scanner is working by the Green Light appearing when you enter the New Visitor Screen in WTS.
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| − | If you do not get a green light on the New Visitor page, press CTRL+F5 to clear out any old versions of the Java Applet. If this fails, you may want to clear your cache files. To find out more about refreshing your browser [[Display Issues| click here]].
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| − | | + | |
| − | === Caveats ===
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| − | The SnapShell scanner requires a USB2 Port. It will not work correctly plugged into a USB1 Port.
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| − | The SnapShell scanner has been certified to work in Windows XP. It is known to work in Windows Vista however Windows 7 is problematic at the moment.
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| − | | + | |
| − | We will be working on a Windows 7 certified version soon.
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Here is a list of available drivers for supported hardware.
Wherever possible, the drivers from the hardware manufacturer's CD should be used.
