Difference between revisions of "How to unlock another users account"
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Dale Swanson (Talk | contribs) (Created page with "If for some reason a user enters there password incorrectly 6 times, their account will get locked for a brief time. It will automatically unlock with the hour. If you need to...") |
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Revision as of 16:23, 18 August 2012
If for some reason a user enters there password incorrectly 6 times, their account will get locked for a brief time. It will automatically unlock with the hour. If you need to unlock it right away, here are the instructions to do so:
- First have an administrator login and click on the admin icon (This will bring up the administrator men)
- Next, the administrator will need to click on User Admin, under the Administration column
- On this page, it will show all of the accounts that have been set up. You can see a lock icon next to the accounts that have locked themselves out.
- Finally, all you have to do is simply click on the lock icon and the account will be unlocked.
