Alerts
Alerts are useful for displaying a notification message when a package is received.
Alerts are active on both the website and on the hand-held. The website has the additional option to print the alerts.
To create a new alert, enter the details for the alert and press add alert. You can modify any alerts in the list of defined alerts by pressing the edit icon next to the alert to be edited.
Note: Take care when defining the criteria for your alert. All supplied criteria must be matched with the details from the package before an alert will be displayed. So for instance, if an alert has been defined for a FedEx package for Joe Smith from Amazon, then the Alert will only appear under those exact circumstances. Other packages received for Joe Smith will not trigger the alert.
Alerts can also be defined to re-assign the package to another recipient. This is useful in cases where a recipient or employee will be out of town for a few days and another colleague will look after any packages in their absence. A re-assign can be defined so that any packages received up until a specific date will be automatically reassigned to the other recipient.
