Supported Device Drivers

Here is a list of available drivers for supported hardware. Wherever possible, you should use drivers from the hardware manufacturer's CD.

Zebra Label Printer

Zebra LP2844 Label Printer Device Driver (Note Windows XP ONLY - Vista and Windows 7 users need the ZDesigner driver from Zebra.com)

Zebra GK420d Label Printer Device Driver

Zebra Label Printer - Windows Vista or Windows 7

Configure the ZDesigner Driver

TOPAZ Signature Pad

TOPAZ Signature capture tablet

CSSN Snapshell IDR License Scanner

This device needs a little more configuration than other devices. First of all, You should download and install the CSSN SDK. This is available from the CSSN site or from our own site. The CSSN site may have a more up-to-date version, so it's best to check there first.

Step 1: Download the SDK

CSSN SDK (from id-reader.com)

CSSN SDK (from WTS.com)

Step 2: Run the SDK Installer program you just downloaded. Select the following options when prompted.

• Destination Location: Program Files\Card Scanning Solutions\SDK - It is important that this is correctly set.
• Select SDK Components Ensure the following are selected.
  • Drivers License, ID & Passports
  • Business Card
  • Live Update SDK
• Select software activation method Leave the check in "I don't have Activation Key" - As you're a WTS customer, we have licensed the software for you.
• Scanner List
  • De-select ScanShell 800\R (Vista Compliant)
  • Ensure that SnapShell Camera (Vista Compliant) IS selected. It should be the ONLY scanner selected.

You may be required to restart your PC once the SDK has been installed

Step 3: Install the Snapshell Java bridge

Once you've installed the driver and SDK to the correct location, you should download and install the Ubiquia Snapshell Java Bridge installer.

Ubiquia Snapshell Java Bridge

Finally

Once this is done, you should be able to scan drivers licenses.

You will know if the SnapShell scanner is working by the Green Light appearing when you enter the New Visitor Screen in WTS. If you do not get a green light on the New Visitor page, press CTRL+F5 to clear out any old versions of the Java Applet. If this fails, you may want to clear your cache files. To find out more about refreshing your browser click here.

Caveats

The SnapShell scanner requires a USB2 Port. It will not work correctly plugged into a USB1 Port.

The SnapShell scanner has been certified to work in Windows XP. It is known to work in Windows Vista however Windows 7 is problematic at the moment.

We will be working on a Windows 7 certified version soon.